Legal

Last updated: January 2019.

 

Welcome to Syscom, We provide Services subject to the following conditions.

 

By using Syscom Services, you agree to these conditions. Please read them carefully.

We offer a wide range of Syscom Services, and sometimes additional terms may apply. When you use a Syscom Service (for example, Your Profile, you also will be subject to the guidelines, terms and agreements applicable to that Syscom Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.

PRIVACY

Please review our Privacy Notice, which also governs your use of Syscom Services, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you use any Syscom Service, or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included in or made available through any Syscom Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Syscom or its content suppliers and protected by Lebanese and copyright laws. The compilation of all content included in or made available through any Syscom Service is the exclusive property of Syscom and protected by the copyright laws.

TRADEMARKS

In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Syscom Service are trademarks or trade dress of Syscom. Syscom's trademarks and trade dress may not be used in connection with any product or service that is not Syscom's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Syscom. All other trademarks not owned by Syscom that appear in any Syscom Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Syscom.

PATENTS

One or more patents owned by Syscom apply to the Syscom Services and to the features and services accessible via the Syscom Services. Portions of the Syscom Services operate under license of one or more patents.

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Syscom or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the Syscom Services. This license does not include any resale or commercial use of any Syscom Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Syscom Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Syscom or its licensors, suppliers, publishers, rights holders, or other content providers. No Syscom Service, nor any part of any Syscom Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Syscom. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Syscom without express written consent. You may not use any Meta tags or any other "hidden text" utilizing Syscom's name or trademarks without the express written consent of Syscom. You may not misuse the Syscom Services. You may use the Syscom Services only as permitted by law. The licenses granted by Syscom terminate if you do not comply with these Conditions of Use or any Service Terms.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Syscom reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Syscom a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Syscom and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Syscom for all claims resulting from content you supply. Syscom has the right but not the obligation to monitor and edit or remove any activity or content. Syscom takes no responsibility and assumes no liability for any content posted by you or any third party.

PRICING

Except where noted otherwise, the List Price or Suggested Price displayed for products on any Syscom Service represents the full price listed on the product itself. The prices indicated on SYSCOM.com.lb include VAT and all other taxes.

Product information 

SYSCOM takes great care when putting information on-line with respect to the essential characteristics of our products, notably with respect to the technical descriptions emanating from our partners and suppliers and the photographs illustrating the products. However, SYSCOM does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free

Payment methods

SYSCOM offers the following methods of payment:

Cash On Delivery – COD

Wire transfers

Onsite payment

Gift cards

Credit facility

Credit cards

 

Delivery

Syscom Sarl has teamed up with best logistics to deliver your orders accurately, in good condition and always on time.

Once you place your order with us, your order will be processed by our employees and sent to your shipping address within 24 to 48 hours workday.

In order to track your package, you can contact our logistic team either by phone 0 1- 69 69 68 or by email (sales@syscom.com.lb)

Tracking your order

SYSCOM offers a complete track and trace service for all your orders with the shipping company concerned. Just call our company and track your shipments.

Warranty and After-Sales Service Procedures

The majority of the products have a warranty offered directly by the respective manufacturers. Please consult appropriate warranty conditions for full information

Returns

Goods Faulty on Arrival

If your item is faulty or damaged on receipt then please do not accept it and return it back to us with the delivery man.

Accounts, Passwords and Security

You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential.

Privacy

You acknowledge and agree to be bound by the terms of our privacy policy. Additionally, by using this site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to SYSCOM may be read or intercepted by others, even if there is a special notice that a particular transmission.

Governing law

These terms and conditions, and all transactions relating to this website and all non-contractual obligations arising from any transaction carried out on this website are governed by the law

Entire agreement

These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.

These terms and conditions only cover this website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.