SYSCOM has been in business since 2002 building a successful Computer Sales and Service Center in the Lebanese market. Throughout the years, we had experienced dramatic growth in products, services, and clients. Our gained experiences in the IT field lead us to diverge our retail business from our wholesale; thus every customer gets the individual attention they deserve.
So through our knowledgeable sales and service personnel, SYSCOM’s mission is exceptional customer service.
Today, customer service is often talked about, but rarely is it defined or truly delivered.
We define customer service as meeting and exceeding our customer’s expectations by offering best value and on-time solutions coupled with exceptional pre- and post-sale customer service.
We accomplish this by continually reviewing and improving the effectiveness of our business practices and Quality Management System.
Essential to meeting our mission is hiring, training and appreciating our exceptional employees who take ownership and responsibility of each task that they perform.
Our goal is to work in unison with our manufacturer, service, and distribution partners.
This requires honesty, with professionalism and excellent communication skills.
SYSCOM'S mission is to offer quality service by promptly, courteously, and professionally addressing the business and technical needs of its customers, while constantly maintaining a deep perception of high quality, cost effectiveness and overall customer satisfaction.
We care about our client computer experience. Our knowledgeable sales and service personnel understands all types of PC's and laptops so whatever your needs may be, we can help. With a wide experience in the computer industry, we know our stuff. We consider ourselves your complete destination computer shop where every customer gets the individual attention they deserve.
Since the company was launched, Syscom's commitment to innovation, technology and unique path to the market has been the ingredients of operational and financial success. Syscom's future plan is to expand more its business and gain more the trust of its clients.
Now, Syscom presents to its loyal clients, syscom.com.lb, a leading e-retailer committed to becoming the most loved and trusted marketplace on the web by offering superior shopping experience, rapid delivery, and stellar customer service. With a wide variety of IT products, we earn the loyalty of tech-enthusiasts and novice e-shoppers alike. We equip our customers with state of the art decision-making resources such as detailed specs, how-to, customer reviews, and high resolution photo galleries. In addition, we offer our customers a peace of mind with lightning fast delivery and cutting-edge logistics. At Syscom, we believe true service begins after the product you ordered arrives at your doorstep. We follow through on our commitment to excellence with exceptional customer service. Our team of service is available via phone, and e-mail to guarantee your extreme satisfaction.
Syscom’s Web Site Makes Shopping Convenient.
Our dedication to customer value, to our team, to being direct, to operating responsibly and, ultimately, to winning continues differentiating us from other companies. Our goal is to serve each customer as an individual in an intimate, knowledgeable, cost-effective and secure way. In short, we want the ability to treat each customer as our only customer. We make customer satisfaction the basis of our business and always strive for excellence and continuous improvement.
So welcome to the world of Syscom; where you can realize all your digital needs with ultimate reliability and affordability. Seize our latest in the news section with new deals updates and review our products section to match your requirements. We are always requesting all our customers to ASK FOR IT!
Buy from us with assurance.